Noi Bai International Airport officially launched biometric-based aviation processing using the VNeID platform starting at 4:00 PM on April 28.
**Streamlining the processing experience**
As of 4:00 PM on April 28, Noi Bai International Airport officially implemented VNeID biometric processing. The airport collaborated closely with relevant units under the Ministry of Public Security to expedite installation. The system is now operational at five security screening checkpoints and fifteen boarding gates (Gates 1 through 15). This technology makes the processing experience faster and more secure for passengers, offering a modern and convenient service.
During the initial rollout phase, Noi Bai Airport and the airlines have deployed staff to provide guidance and timely assistance to passengers encountering any issues while using the system.
**Step-by-step instructions**
To use the VNeID processing method, passengers must have a Level 2 VNeID electronic identity account and ensure they are using the latest version of the app. Additionally, it is recommended to update the mobile apps for Vietnam Airlines or Vietjet Air to facilitate information verification.
**Step 1 – Check-in:**
• Open the VNeID app on your personal phone.
• Select “Other Services” (Dịch vụ khác) -> “Aviation Procedures” (Thủ tục hàng không) -> “Online Check-in” and follow the on-screen instructions.
• After completing online check-in, proceed to the security screening area. Step 2 – At the security checkpoint:
• Proceed to the security screening area equipped with the biometric system.
• Stand on the designated footprint markers. Look directly at the camera screen to allow the system to perform facial recognition.
• Once the system successfully verifies your identity and the gate opens, proceed into the security screening area.
Security screening area equipped with the biometric system.
Step 3 – At the boarding gate:
• At the boarding gate, stand in the designated position and look at the camera for system recognition.
• Upon successful verification, the gate will open automatically, allowing you to board the aircraft without physical contact with staff.
Note: To prepare for potential technical issues with the biometric system, please carry valid identification documents—such as a citizen identity card or passport—when arriving at Noi Bai Airport.
